Alaena
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About Alaena
Frequently asked questions — Alaena
What discounts are available on MAISON ALAENA treatments and cosmetics during the private sale?
The MAISON ALAENA selection benefits from discounts of up to 30% off all Paris treatments, Biarritz treatments, cosmetics and gift cards. All products and services are new and authentic, with guaranteed origin. Returns are accepted within 14 days of receipt for physical products.
Are the MAISON ALAENA skincare products offered authentic?
Yes, all MAISON ALAENA skincare products and cosmetics available in private sales on The Bradery are new and authentic, with guaranteed provenance. The selection includes the signature treatments offered in the Paris and Biarritz spaces, as well as the expert cosmetics developed by the house.
What approach does MAISON ALAENA take to its treatments?
MAISON ALAENA develops an expert, holistic approach to wellbeing through its dedicated spaces. The Alaena Paris Spa, a true experiential venue, offers signature treatments designed to enhance body and mind. The cosmetics complement this holistic vision, extending the experience at home.
Can you give a MAISON ALAENA service as a gift with a gift card?
Yes, the private sale includes MAISON ALAENA gift cards, allowing you to give the gift of a wellbeing break in its Paris or Biarritz spaces. These cards provide access to the house's signature treatments and cosmetics, with a discount of up to 30% during the private sale.
What are the return conditions for MAISON ALAENA products?
MAISON ALAENA physical products (cosmetics) can be returned within 14 days of receipt. All items are new and authentic, with guaranteed provenance. For gift cards and treatment services, the specific terms are stated when ordering on The Bradery.
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